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ABACUS COURIERS |
Frequently Asked Questions, FAQs |
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| Home | About Abacus | Services Offered | Testimonials | Case Studies | Useful Information | Making Contact | ||||||
| Q - What area do you cover, and can you pick up from rural locations | A - We can collect parcels anywhere in East Sussex and beyond and have good local knowledge so seldom have difficulty in locating rural addresses. | |||||
| Q - Can Abacus make a same day delivery today? | A - Yes - we are Same Day specialists and delivere throughout the UK every day. | |||||
| Q - Do Abacus Logistics carry fragile goods? | A - Yes - we offer a dedicated delivery service with experience of handling fragile goods - all deliveries are securely handled with care. | |||||
| Q - Do I need to open an account with Abacus? | A - No - we do have account facilities for frequent users, but also accept credit and debit cards for individual transactions. | |||||
| Q - How does Abacus send me my invoice or receipt? | A - Customers paying by debit or credit card will receive a receipt by email the same day. Account customers will receive weekly invoices supported by a monthly statement for accounting purposes. | |||||
| Q - Do Abacus Express Logistics have a deadline for collection? | A - No - we can collect 24 hours a day and tailor collection and delivery times to fit in with your needs. Our 24 hour service is normally available to qualifid account holders only. | |||||
| Q - Will Abacus Couriers provide me with a proof of delivery? | A - Yes - we can send you a proof of delivery (POD) or provide the original signature if required. | |||||
| Q - What vehicles does Abacus Express use? | A - We use a variety of vehicles from small and medium sized vans to 7.5 tonne lorries and trailers. | |||||